:root {
    --sm-primary-color: #F63049;
    --sm-secondary-color: #D02752;
    --sm-accent-color: #8A244B;
    --sm-dark-color: #111F35;
    --sm-white-color: #FFFFFF;

    /* Pastel Shades */
    --sm-bg-light: #F8FAFC;
    --sm-border-color: #E2E8F0;
    --sm-text-gray: #718096;
    --sm-pastel-red: #FFF5F5;
    --sm-pastel-pink: #FFF0F3;

    /* System Globals */
    --sm-radius: 12px;
    --sm-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
}

.sm-content-wrapper, .sm-admin-dashboard, .sm-container,
.sm-content-wrapper *:not(.dashicons), .sm-admin-dashboard *:not(.dashicons), .sm-container *:not(.dashicons) {
    font-family: 'Rubik', sans-serif !important;
    color: var(--sm-dark-color);
}

.sm-admin-dashboard {
    margin: 0;
}

.sm-btn, .sm-btn * {
    color: white !important;
}

.sm-btn-outline, .sm-btn-outline * {
    color: var(--sm-text-gray) !important;
}

.sm-content-wrapper input,
.sm-content-wrapper select,
.sm-content-wrapper textarea,
.sm-content-wrapper button,
.sm-admin-dashboard input,
.sm-admin-dashboard select,
.sm-admin-dashboard textarea,
.sm-admin-dashboard button,
.sm-container input,
.sm-container select,
.sm-container textarea,
.sm-container button {
    font-family: 'Rubik', sans-serif !important;
}

/* Unified Table Design - Scoped Margins/Paddings as requested */
.sm-table-container {
    background: var(--sm-white-color);
    border-radius: var(--sm-radius);
    border: 1px solid var(--sm-border-color);
    overflow: hidden;
    margin-bottom: 15px;
    box-shadow: var(--sm-shadow);
}

.sm-table {
    width: 100%;
    border-collapse: collapse;
    text-align: right;
    font-size: 13px;
}

.sm-table th {
    background: var(--sm-bg-light);
    padding: 12px 15px;
    font-weight: 700;
    color: var(--sm-dark-color);
    border-bottom: 2px solid var(--sm-border-color);
}

.sm-table td {
    padding: 12px 15px;
    border-bottom: 1px solid var(--sm-border-color);
    vertical-align: middle;
}

.sm-table tr:last-child td {
    border-bottom: none;
}

.sm-table tr:hover {
    background-color: var(--sm-pastel-red);
}

/* Reduced density ONLY for specific data tables if needed, otherwise keeping standard professional spacing */
.sm-table-dense td, .sm-table-dense th {
    padding: 6px 10px !important;
    font-size: 11px;
}

.sm-table .sm-btn {
    height: 28px;
    padding: 0 10px;
    font-size: 11px;
}

/* Unified Button Design */
.sm-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 8px 12px;
    border-radius: 8px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s;
    border: none;
    gap: 8px;
    font-size: 14px;
    background: var(--sm-primary-color);
    color: white;
    text-decoration: none;
    box-shadow: 0 2px 4px rgba(0,0,0,0.05);
}

.sm-btn:hover {
    opacity: 0.9;
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(246, 48, 73, 0.2);
    color: white;
}

.sm-btn-secondary {
    background: var(--sm-secondary-color);
}

.sm-btn-accent {
    background: var(--sm-accent-color);
}

.sm-btn-outline {
    background: transparent;
    border: 1px solid var(--sm-border-color);
    color: var(--sm-text-gray);
}

.sm-btn-outline:hover {
    background: var(--sm-bg-light);
    color: var(--sm-dark-color);
}

/* Unified Form Elements */
.sm-label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: var(--sm-dark-color);
    font-size: 14px;
}

.sm-input, .sm-select, .sm-textarea {
    width: 100%;
    padding: 12px 15px;
    border: 1px solid var(--sm-border-color);
    border-radius: 8px;
    background: white;
    font-size: 14px;
    transition: border-color 0.2s;
}

.sm-input:focus, .sm-select:focus, .sm-textarea:focus {
    outline: none;
    border-color: var(--sm-primary-color);
    box-shadow: 0 0 0 3px rgba(246, 48, 73, 0.1);
}

.sm-form-group {
    margin-bottom: 20px;
}

/* Unified Modal Design */
.sm-modal-overlay {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(17, 31, 53, 0.8);
    backdrop-filter: blur(4px);
    z-index: 10000;
    align-items: center;
    justify-content: center;
    padding: 20px;
}

.sm-modal-content {
    background: white;
    padding: 30px;
    border-radius: var(--sm-radius);
    width: 100%;
    max-width: 600px;
    max-height: 90vh;
    overflow-y: auto;
    position: relative;
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.5);
}

.sm-modal-header {
    margin-bottom: 25px;
    padding-bottom: 15px;
    border-bottom: 1px solid var(--sm-border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.sm-modal-header h3 {
    margin: 0;
    color: var(--sm-dark-color);
    font-weight: 800;
    border: none;
    padding: 0;
}

.sm-modal-close {
    background: var(--sm-bg-light);
    border: none;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    color: var(--sm-text-gray);
    transition: 0.2s;
}

.sm-modal-close:hover {
    color: var(--sm-primary-color);
    background: var(--sm-pastel-red);
}

/* Status Badges */
.sm-badge {
    padding: 4px 12px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 700;
    display: inline-block;
}

.sm-badge-low { background: #EBF8FF; color: #3182CE; }
.sm-badge-mid { background: #FAF5FF; color: #805AD5; }
.sm-badge-medium { background: #FFFAF0; color: #DD6B20; }
.sm-badge-high { background: #E6FFFA; color: #319795; }
.sm-badge-urgent { background: #FFF5F5; color: #E53E3E; }

/* Dashboard Header */
.sm-main-header {
    background: var(--sm-bg-light);
    color: var(--sm-dark-color);
    padding: 20px 30px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    box-shadow: var(--sm-shadow);
    border-bottom: 1px solid var(--sm-border-color);
}

/* Stat Cards */
.sm-card-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 25px;
    direction: rtl;
}
.sm-stat-card {
    background: #fff;
    padding: 25px;
    border-radius: var(--sm-radius);
    border: 1px solid var(--sm-border-color);
    box-shadow: var(--sm-shadow);
    text-align: center;
    transition: transform 0.2s;
}

.sm-stat-card:hover {
    transform: translateY(-3px);
}

.sm-stat-card-modern {
    background: #fff;
    padding: 25px 20px;
    border-radius: var(--sm-radius);
    border: 1px solid var(--sm-border-color);
    display: flex;
    align-items: center;
    justify-content: flex-start;
    gap: 20px;
    box-shadow: 0 4px 12px rgba(0,0,0,0.05);
    transition: 0.3s;
}

.sm-stat-card-modern:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 24px rgba(0,0,0,0.1);
}

.sm-stat-card-icon {
    width: 48px;
    height: 48px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.sm-stat-card-icon .dashicons {
    font-size: 24px;
    width: 24px;
    height: 24px;
}

.sm-stat-card-info {
    text-align: right;
    flex: 1;
}

.sm-stat-card-label {
    font-size: 0.85em;
    color: var(--sm-text-gray);
    font-weight: 700;
    margin-bottom: 2px;
}

.sm-stat-card-value {
    font-size: 1.6em;
    font-weight: 900;
    color: var(--sm-dark-color);
    line-height: 1.2;
}

.sm-stat-card-suffix {
    font-size: 0.5em;
    margin-right: 4px;
}

/* Tabs */
.sm-tabs-wrapper {
    display: flex;
    gap: 5px;
    margin-bottom: 15px;
    border-bottom: 2px solid var(--sm-border-color);
    padding: 0 15px;
    scrollbar-width: none;
}
.sm-tabs-wrapper::-webkit-scrollbar { display: none; }

.sm-tab-btn {
    padding: 15px 20px;
    border: none;
    background: transparent;
    cursor: pointer;
    font-weight: 700;
    color: var(--sm-text-gray);
    border-bottom: 3px solid transparent;
    transition: 0.2s;
    font-size: 14px;
}

.sm-tab-btn:hover {
    color: var(--sm-primary-color);
    background: var(--sm-pastel-red);
}

.sm-tab-btn.sm-active {
    color: var(--sm-primary-color);
    border-bottom-color: var(--sm-primary-color);
}

.sm-dropdown-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 12px 20px;
    text-decoration: none !important;
    color: var(--sm-dark-color) !important;
    font-size: 13px;
    font-weight: 600;
    transition: 0.2s;
}
.sm-dropdown-item:hover { background: var(--sm-bg-light); color: var(--sm-primary-color) !important; }

@keyframes smFadeIn {
    from { opacity: 0; transform: translateY(-10px); }
    to { opacity: 1; transform: translateY(0); }
}

/* Actions Dropdown */
.sm-actions-dropdown {
    position: relative;
    display: inline-block;
}

.sm-actions-trigger {
    background: #f1f5f9;
    border: 1px solid #e2e8f0;
    padding: 6px 12px;
    border-radius: 6px;
    font-size: 12px;
    font-weight: 600;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 5px;
    transition: 0.2s;
    color: var(--sm-dark-color) !important;
}

.sm-actions-trigger:hover {
    background: #e2e8f0;
}

.sm-actions-content {
    display: none;
    position: absolute;
    left: 0;
    top: 100%;
    background: white;
    min-width: 160px;
    box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1);
    border-radius: 8px;
    border: 1px solid #e2e8f0;
    z-index: 10;
    overflow: hidden;
    margin-top: 5px;
}

.sm-actions-dropdown:hover .sm-actions-content {
    display: block;
    animation: smFadeIn 0.2s ease-out;
}

.sm-action-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 15px;
    font-size: 13px;
    color: var(--sm-dark-color) !important;
    text-decoration: none !important;
    transition: 0.2s;
}

.sm-action-item:hover {
    background: #f8fafc;
    color: var(--sm-primary-color) !important;
}

.sm-action-item .dashicons {
    font-size: 16px;
    width: 16px;
    height: 16px;
}

/* Verification Engine Styles */
.sm-verify-container {
    max-width: 1000px;
    margin: 40px auto;
    padding: 30px;
}

.sm-verify-card-professional {
    background: #fff;
    border-radius: 24px;
    border: 1px solid #e2e8f0;
    overflow: hidden;
    transition: 0.3s;
    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05);
    animation: smFadeIn 0.4s ease-out;
}

.sm-verify-card-professional:hover {
    transform: translateY(-5px);
    box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1);
}

.sm-verify-suggestion-item {
    padding: 12px 20px;
    cursor: pointer;
    border-bottom: 1px solid #f1f5f9;
    transition: 0.2s;
    font-size: 14px;
    font-weight: 500;
}

.sm-verify-suggestion-item:hover {
    background: #f8fafc;
    color: var(--sm-primary-color);
}

.sm-verify-suggestion-item:last-child {
    border-bottom: none;
}

.sm-spinner {
    width: 40px;
    height: 40px;
    border: 4px solid rgba(246, 48, 73, 0.1);
    border-top: 4px solid var(--sm-primary-color);
    border-radius: 50%;
    animation: sm-spin 1s linear infinite;
}

.sm-verify-item-box label {
    display: block;
    font-size: 11px;
    color: #94a3b8;
    font-weight: 700;
    margin-bottom: 5px;
    text-transform: uppercase;
}

.sm-verify-item-box div {
    font-weight: 800;
    color: var(--sm-dark-color);
}

@keyframes sm-spin {
    from { transform: rotate(0deg); }
    to { transform: rotate(360deg); }
}

@media (max-width: 992px) {
    .sm-verify-search-wrapper > form > div { grid-template-columns: 1fr !important; }
    .sm-verify-card-professional > div:last-child { grid-template-columns: 1fr !important; }
}

/* Ticketing System Styles */
.sm-tickets-wrapper {
    margin: 20px 0;
}

.sm-ticket-card:hover {
    border-color: var(--sm-primary-color) !important;
    box-shadow: 0 10px 20px rgba(0,0,0,0.05);
    transform: translateY(-2px);
}

.sm-loader-mini {
    border: 3px solid #f3f3f3;
    border-top: 3px solid var(--sm-primary-color);
    border-radius: 50%;
    width: 24px;
    height: 24px;
    animation: sm-spin 1s linear infinite;
    display: inline-block;
}

@media (max-width: 992px) {
    .sm-tickets-wrapper { flex-direction: column; }
    .sm-tickets-sidebar { width: 100% !important; }
    .sm-tickets-sidebar > div { position: static !important; }
}

#ticket-thread-body::-webkit-scrollbar { width: 6px; }
#ticket-thread-body::-webkit-scrollbar-track { background: #f1f1f1; }
#ticket-thread-body::-webkit-scrollbar-thumb { background: #cbd5e0; border-radius: 10px; }
#ticket-thread-body::-webkit-scrollbar-thumb:hover { background: #a0aec0; }

/* Digital Service Cards */
.sm-service-card {
    transition: all 0.3s ease;
}
.sm-service-card:hover {
    transform: translateY(-5px);
    box-shadow: 0 15px 30px rgba(0,0,0,0.08) !important;
    border-color: var(--sm-primary-color) !important;
}
.sm-service-card .sm-btn {
    opacity: 0.9;
}
.sm-service-card .sm-btn:hover {
    opacity: 1;
}

/* Redesigned Services Portal */
.sm-service-card-modern {
    background: #fff;
    border: 1px solid var(--sm-border-color);
    border-radius: 24px;
    padding: 35px;
    display: flex;
    flex-direction: column;
    transition: all 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05);
}

.sm-service-card-modern:hover {
    transform: translateY(-8px);
    box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
    border-color: var(--sm-primary-color);
}

.sm-tracking-search-box {
    background: linear-gradient(135deg, #fff 0%, #f9fafb 100%);
    border: 1px solid #e2e8f0;
    border-radius: 30px;
    padding: 50px 40px;
    margin-bottom: 60px;
    color: var(--sm-dark-color);
    box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.05);
}

.sm-btn-sleek {
    background: var(--sm-dark-color);
    color: #fff !important;
    padding: 8px 12px;
    border: none;
    border-radius: 15px;
    font-weight: 700;
    font-size: 14px;
    cursor: pointer;
    transition: 0.3s;
}

.sm-btn-sleek:hover {
    opacity: 0.9;
    transform: scale(1.05);
    color: #fff !important;
}

.sm-category-btn {
    text-align: right;
    padding: 14px 20px;
    border: 1px solid #f1f5f9;
    border-radius: 14px;
    background: #f8fafc;
    color: #64748b;
    font-weight: 600;
    cursor: pointer;
    transition: 0.3s;
    font-family: 'Rubik', sans-serif;
}

.sm-category-btn:hover {
    background: #f8fafc;
    color: var(--sm-primary-color);
}

.sm-category-btn.active {
    background: var(--sm-primary-color);
    color: #fff !important;
    box-shadow: 0 4px 6px -1px rgba(246, 48, 73, 0.2);
}

/* Public Pages Styling */
.sm-public-page {
    background: #fff;
    color: var(--sm-dark-color);
}
.sm-hero-section {
    background: var(--sm-dark-color);
    color: #fff;
    padding: 100px 20px;
    text-align: center;
    border-radius: 0 0 50px 50px;
}
.sm-hero-logo {
    max-height: 120px;
    margin-bottom: 25px;
    filter: drop-shadow(0 5px 15px rgba(0,0,0,0.3));
}
.sm-hero-section h1 {
    font-size: 3em;
    font-weight: 900;
    margin: 0;
}
.sm-hero-subtitle {
    font-size: 1.2em;
    opacity: 0.8;
    margin-top: 15px;
}
.sm-content-container {
    max-width: 1200px;
    margin: -50px auto 50px;
    padding: 0 20px;
}
.sm-info-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 30px;
}
.sm-info-card {
    background: #fff;
    padding: 40px;
    border-radius: 25px;
    box-shadow: 0 20px 40px rgba(0,0,0,0.05);
    text-align: center;
    border: 1px solid #f1f5f9;
}
.sm-info-card .dashicons {
    font-size: 50px;
    width: 50px;
    height: 50px;
    color: var(--sm-primary-color);
    margin-bottom: 20px;
}
.sm-page-header {
    background: var(--sm-bg-light);
    padding: 60px 20px;
    text-align: center;
    border-bottom: 1px solid var(--sm-border-color);
}
.sm-page-header h2 {
    font-size: 2.5em;
    font-weight: 800;
    color: var(--sm-dark-color);
}
.sm-contact-grid {
    display: grid;
    grid-template-columns: 1fr 1.5fr;
    gap: 50px;
    margin-top: 50px;
}
.sm-contact-info {
    padding: 40px;
    background: #f8fafc;
    border-radius: 20px;
}
.sm-blog-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
    gap: 30px;
    margin-top: 50px;
}
.sm-blog-card {
    background: #fff;
    border-radius: 15px;
    overflow: hidden;
    border: 1px solid #e2e8f0;
    transition: 0.3s;
}
.sm-blog-card:hover {
    transform: translateY(-10px);
    box-shadow: 0 20px 30px rgba(0,0,0,0.1);
}
.sm-blog-image {
    height: 200px;
    background-size: cover;
    background-position: center;
}
.sm-blog-content {
    padding: 25px;
}
.sm-blog-date {
    font-size: 11px;
    color: #94a3b8;
    font-weight: 700;
}
.sm-blog-content h4 {
    margin: 10px 0;
    font-size: 1.2em;
    font-weight: 800;
}
.sm-read-more {
    color: var(--sm-primary-color);
    text-decoration: none;
    font-weight: 700;
    font-size: 13px;
    display: inline-block;
    margin-top: 15px;
}

/* Portal Layout (Member Account Sidebar) */
.sm-portal-layout .sm-portal-layout-container {
    display: flex !important;
    gap: 30px;
    align-items: start;
}

.sm-portal-nav-btn {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 20px;
    background: transparent;
    border: none;
    border-radius: 12px;
    cursor: pointer;
    font-family: 'Rubik', sans-serif;
    font-weight: 600;
    color: #64748b;
    transition: all 0.3s ease;
    width: 100%;
    text-align: right;
}

.sm-portal-nav-btn:hover {
    background: #f8fafc;
    color: var(--sm-primary-color);
}

.sm-portal-nav-btn.sm-active {
    background: var(--sm-primary-color);
    color: #fff !important;
    box-shadow: 0 4px 12px rgba(246, 48, 73, 0.2);
}

.sm-portal-nav-btn .dashicons {
    font-size: 20px;
    width: 20px;
    height: 20px;
}

@media (max-width: 992px) {
    .sm-portal-layout .sm-portal-grid {
        grid-template-columns: 1fr !important;
    }
    .sm-portal-sidebar {
        width: 100% !important;
    }
    .sm-portal-sidebar > div {
        position: static !important;
    }
}

@media (max-width: 768px) {
    .sm-info-grid, .sm-contact-grid { grid-template-columns: 1fr; }
    .sm-hero-section h1 { font-size: 2em; }
}

/* Branches Portal Enhanced Styles */
.sm-branches-portal {
    max-width: 1200px;
    margin: 0 auto;
    padding: 20px;
}

.sm-card-modern {
    background: #fff;
    border: 1px solid var(--sm-border-color);
    border-radius: 28px;
    transition: all 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
}

.sm-card-modern:hover {
    transform: translateY(-10px);
    box-shadow: 0 20px 40px rgba(0,0,0,0.08) !important;
    border-color: var(--sm-primary-color);
}

.sm-btn-view-details {
    transition: 0.3s;
    background: #fff;
    color: var(--sm-dark-color) !important;
}

.sm-btn-view-details:hover {
    background: var(--sm-dark-color);
    color: #fff !important;
    border-color: var(--sm-dark-color);
}

.sm-branch-details-expanded {
    border-top: 2px dashed #f1f5f9;
    padding-top: 30px;
    margin-top: 35px;
}

.sm-branch-details-expanded.active {
    display: block !important;
    animation: smFadeInSlide 0.4s ease-out forwards;
}

@keyframes smFadeInSlide {
    from { opacity: 0; transform: translateY(20px); }
    to { opacity: 1; transform: translateY(0); }
}

.sm-portal-hero input:focus {
    background: #fff !important;
    border-color: var(--sm-primary-color) !important;
    box-shadow: 0 10px 20px rgba(246, 48, 73, 0.05) !important;
}

/* Policies Shortcode Styles */
.sm-policies-container {
    padding: 20px;
    max-width: 1200px;
    margin: 0 auto;
}

.sm-policy-item:hover {
    border-color: var(--sm-primary-color) !important;
}

.sm-policy-title:hover {
    background: #fcfcfc !important;
}

.sm-policy-title h3 {
    margin: 0;
    transition: color 0.3s ease;
}

.sm-policy-item:hover .sm-policy-title h3 {
    color: var(--sm-primary-color);
}

@keyframes smFadeIn {
    from { opacity: 0; transform: translateY(-10px); }
    to { opacity: 1; transform: translateY(0); }
}